fff77 Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") is issued by fff77 ("fff77", "we", "us", "our"), the operator of the online casino and sports betting platform located at fff77.co (the "Platform"). This Policy applies to all personal data collected from registered players, prospective players, and visitors to the Platform.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. By creating an account on fff77 or using the Platform in any capacity, you confirm that you have read and understood this Privacy Policy.

fff77 acts as the data controller for personal data processed through the Platform. We have appointed a Data Protection Officer (DPO) in compliance with the requirements of the National Privacy Commission (NPC) of the Philippines.

2. Personal Data We Collect

fff77 collects personal data from players through multiple touchpoints: account registration, KYC verification, deposit and withdrawal transactions, gameplay activity, customer support interactions, and automated technical collection via the Platform itself.

We do not collect data that is unnecessary for the purposes described in this Policy. We do not collect sensitive personal information such as religious beliefs, political opinions, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request.

3. How We Use Your Personal Data

fff77 uses collected personal data for the following purposes:

3.1 Account Management

To create, verify, maintain, and close your fff77 account; to authenticate your identity at login; to communicate account-related notifications to your registered mobile number or email address.

3.2 Payment Processing

To process deposits via GCash, Maya, BPI, BDO, Metrobank, and other accepted Philippine payment channels; to process withdrawal requests to verified payment accounts; to maintain accurate financial records of all transactions in PHP.

3.3 Regulatory Compliance

To comply with PAGCOR licensing requirements, including player identification, record-keeping, and reporting obligations; to comply with Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments; to comply with the Data Privacy Act of 2012 (RA 10173) and NPC implementing rules.

3.4 Fraud Prevention & Security

To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, underage gambling, and unauthorized account access; to enforce our Terms & Conditions and game integrity standards across the fff77 platform.

3.5 Platform Improvement

To analyze aggregated, anonymized usage patterns to improve platform performance, game selection, and user experience; to conduct A/B testing on Platform features; to address technical bugs and improve mobile performance for Filipino users.

3.6 Responsible Gaming

To implement and monitor responsible gaming tools including deposit limits, loss limits, session time limits, and self-exclusion; to identify and reach out to players displaying patterns consistent with problem gambling, in line with PAGCOR's responsible gaming obligations.

3.7 Marketing Communications

To send you bonus offers, promotional notifications, and platform updates via SMS, push notification, or email — only where you have provided consent. You may withdraw marketing consent at any time through your account settings or by contacting support.

4. Legal Basis for Processing

fff77 processes personal data under the following legal bases recognized by RA 10173 and the NPC:

• Contractual necessity: Processing required to fulfill our obligations under the fff77 Terms & Conditions (account operation, payment processing, game delivery);
• Legal obligation: Processing required by PAGCOR licensing conditions, AMLA obligations, and NPC data privacy regulations;
• Legitimate interests: Fraud detection, platform security, abuse prevention, and internal analytics — where our interests do not override your data rights;
• Consent: Marketing communications, optional data collection for personalization features, and voluntary disclosures in responsible gaming contexts.

5. Data Sharing & Disclosure

fff77 may share personal data with the following categories of recipients under strict data protection obligations:

• PAGCOR and regulatory authorities: As required by our operating license and applicable Philippine gaming law;
• Anti-Money Laundering Council (AMLC): In compliance with RA 9160 and its amendments;
• Payment processors: GCash (G-Xchange Inc.), PayMaya (Maya Bank), BancNet, and other licensed Philippine payment service providers, to the extent necessary to process your transactions;
• Game content providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, and other licensed studios receive anonymized session identifiers for game delivery and RNG certification purposes — not your personally identifiable information;
• Technology service providers: Cloud hosting, cybersecurity, fraud detection, and customer support platform vendors, all operating under data processing agreements that bind them to Philippine data privacy standards;
• Law enforcement: Philippine National Police (PNP), National Bureau of Investigation (NBI), or courts, when required by a valid legal process or court order.

6. Cookies & Tracking Technologies

fff77 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Necessary for user authentication, session management, and Platform security. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your language preference (English/Filipino), game settings, and notification preferences.
• Analytics cookies: Collect aggregated, anonymized data on Platform usage patterns to help us improve performance and game selection.
• Security cookies: Support fraud detection systems, identify unusual login patterns, and protect against CSRF attacks.

You may manage non-essential cookie preferences through the cookie settings panel accessible on the Platform. Disabling analytics cookies does not affect your ability to use fff77's core services.

7. Data Retention

fff77 retains personal data for the minimum period necessary for the purposes described in this Policy, subject to legal retention obligations:

• Account and KYC data: Retained for a minimum of 5 years from account closure, as required by PAGCOR licensing and AMLA regulations;
• Transaction records: Retained for a minimum of 5 years from the date of each transaction;
• Gameplay logs: Retained for 2 years from the date of each session, or longer if required for ongoing dispute resolution;
• Support communications: Retained for 2 years from the date of each interaction;
• Marketing consent records: Retained for the duration of the player's account and for 1 year following account closure or consent withdrawal.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with NPC standards.

8. Data Security

fff77 implements technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and fff77's servers;
• Encrypted storage of passwords using industry-standard salted hashing — fff77 staff cannot view your password;
• Multi-factor authentication options for player accounts;
• Regular independent security audits and penetration testing;
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis;
• Data centre infrastructure with physical access controls compliant with international security standards.

In the event of a personal data breach affecting your rights and freedoms, fff77 will notify the National Privacy Commission and affected players in accordance with NPC Circular 16-03 and its subsequent amendments.

9. Your Data Rights

Under the Philippines' Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by fff77:

• Right to be informed: To know what personal data fff77 holds about you and how it is used — addressed by this Privacy Policy;
• Right to access: To request a copy of the personal data fff77 holds about you;
• Right to rectification: To request correction of inaccurate or incomplete personal data;
• Right to erasure / blocking: To request deletion or blocking of data that is no longer necessary, was collected without valid consent, or is being processed unlawfully — subject to our legal retention obligations;
• Right to object: To object to data processing based on legitimate interests, including profiling and direct marketing;
• Right to data portability: To receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: To file a complaint with the National Privacy Commission (privacy.gov.ph) if you believe your data rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request". We will respond within 15 business days as required by NPC regulations.

10. Children & Minors

fff77 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account has been registered by a person under 21, the account will be immediately suspended, all data will be reviewed, and the matter will be referred to PAGCOR as required by our operating license.

If you have reason to believe that a minor has registered an account on fff77, please report this to our support team at [email protected] immediately.

11. International Data Transfers

Some of fff77's technology service providers — including cloud infrastructure, cybersecurity vendors, and game content providers — operate data processing facilities outside the Philippines. Where personal data is transferred internationally, fff77 ensures that appropriate safeguards are in place in accordance with NPC rules on cross-border data flows, including data processing agreements incorporating NPC-recognized data transfer mechanisms.

Player financial data and KYC documents are stored on servers located within the Philippines or in jurisdictions that provide comparable data protection standards, subject to NPC confirmation.

12. Third-Party Links & Services

The fff77 Platform may contain links to third-party services that are not operated or controlled by fff77 — including game content from licensed providers such as Pragmatic Play, JILI, PG Soft, and Evolution Gaming. This Privacy Policy applies only to data processed directly by fff77. Third-party services are governed by their own privacy policies. fff77 is not responsible for the data practices of third-party providers.

13. Updates to This Policy

fff77 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data practices. The "Last Updated" date at the top of this page will be revised accordingly. For material changes, fff77 will notify registered players via SMS or email to the contact details on file.

Continued use of the fff77 Platform following publication of a revised Privacy Policy constitutes acceptance of the changes. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.

14. Contact & Data Protection Officer

For all data privacy inquiries, rights requests, or complaints, please contact fff77's Data Protection Officer:

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.